BANK-LEVEL SECURITY

Your Security is Our Top Priority

We employ military-grade security measures, multi-layer protection protocols, and industry-leading practices to safeguard your digital assets and personal information.

99.9%
Uptime Security
256-bit
SSL Encryption
24/7
Monitoring
SOC2
Compliance
ISO 27001
PCI DSS
SOC 2 Type II
GDPR Compliant
Security Infrastructure

Multi-Layer Protection System

Our comprehensive security framework combines cutting-edge technology, industry best practices, and continuous monitoring to protect your digital assets.

Cold Storage Protection

Offline asset security

95% Cold Storage

The majority of user funds are stored offline in air-gapped systems, completely isolated from internet connections.

Hardware Security Modules

FIPS 140-2 Level 3 certified HSMs protect cryptographic keys and operations.

Multi-Signature Wallets

Multiple key holders required for transaction authorization, preventing single points of failure.

Learn more about our custody solutions →

Advanced Encryption

Military-grade data protection

AES-256 Encryption

All sensitive data encrypted using Advanced Encryption Standard with 256-bit keys.

End-to-End Encryption

All communications between client and server are fully encrypted in transit.

Zero-Knowledge Architecture

We cannot access your private keys or sensitive information, even if compromised.

View our encryption standards →

Identity & Access Control

Multi-factor authentication

Two-Factor Authentication

TOTP, SMS, and hardware key support for enhanced account protection.

Biometric Security

Fingerprint and facial recognition support for mobile applications.

IP Whitelisting

Restrict account access to approved IP addresses for additional security.

Setup 2FA for your account →

24/7 Security Monitoring

Real-time threat detection

AI-Powered Threat Detection

Machine learning algorithms identify and prevent suspicious activities in real-time.

Security Operations Center

Dedicated security team monitors all systems 24/7 from multiple global locations.

Anomaly Detection

Automated systems flag unusual transaction patterns and account behaviors.

View security incident reports →

Comprehensive Insurance Coverage

Your funds are protected by industry-leading insurance policies and institutional-grade custody solutions.

$500M+
Total Insurance Coverage
Lloyds
of London Underwriter
FDIC
Insured USD Deposits
Security Best Practices

Protect Yourself Online

Learn essential security practices to keep your cryptocurrency safe. Your security is a partnership between our technology and your vigilance.

Account Security

Essential account protection measures

Create Strong, Unique Passwords

Use a combination of uppercase, lowercase, numbers, and symbols. Make it at least 12 characters long.

Password Requirements:
  • ✓ Minimum 12 characters
  • ✓ Mix of upper & lowercase letters
  • ✓ Include numbers and symbols
  • ✓ Unique to this account only

Enable Two-Factor Authentication

Add an extra layer of security with TOTP apps like Google Authenticator or hardware keys.

Google Authenticator Authy YubiKey

Keep Everything Updated

Regularly update your devices, browsers, and security software to patch vulnerabilities.

Avoid Common Threats

Recognize and prevent security attacks

Beware of Phishing Attempts

Never click suspicious links or provide credentials via email, SMS, or social media.

Red Flags:
  • ⚠️ Urgent action required emails
  • ⚠️ Suspicious sender addresses
  • ⚠️ Links to unfamiliar domains
  • ⚠️ Requests for passwords or codes

Use Secure Networks Only

Avoid public Wi-Fi for crypto transactions. Use VPN for additional protection when necessary.

Guard Against Social Engineering

We will never ask for passwords, 2FA codes, or private keys via phone, email, or chat.

Your Security Checklist

Follow this checklist to ensure maximum account security

Enable Two-Factor Authentication
Use a strong, unique password
Verify email and phone number
Enable withdrawal notifications
Set up IP address whitelist
Review account activity regularly
Keep devices and browsers updated
Bookmark our official website
Security Score: 95/100
Excellent security posture
Security Incident Response

Report Security Issues

If you discover a security vulnerability or suspect unauthorized access to your account, take immediate action using our emergency response procedures.

Immediate Security Emergency?

If your account has been compromised or you suspect fraudulent activity, act now.

1. Secure Your Account

Change your password immediately and enable 2FA if not already active.

2. Contact Support

Reach our 24/7 security team via emergency hotline or live chat.

3. Document Everything

Save screenshots, emails, and any evidence of the security incident.

Security Team

Direct line to our security experts

Response Times

  • • Critical issues: Within 1 hour
  • • High priority: Within 4 hours
  • • General security: Within 24 hours

Vulnerability Reporting

Responsible disclosure program

What to Include

  • Detailed description of the vulnerability
  • Steps to reproduce the issue
  • Potential impact assessment
  • Screenshots or proof of concept
  • Your contact information

Bug Bounty Rewards

Critical
$5,000 - $25,000
High
$1,000 - $5,000
Medium
$250 - $1,000
Low
$50 - $250

Security Resources & Documentation

Access comprehensive security information and stay informed about our protection measures.

Security Whitepaper

Detailed technical overview of our security architecture and protocols.

Security Audit Reports

Third-party security assessments and penetration testing results.

Security Training

Educational resources to improve your personal cybersecurity knowledge.